The Process:

To achieve the best results, it is necessary for you to take a large role in your goal setting, performance, and feedback. Below you can read an outline of what to expect from your initial contact to the day of discharge.

Step 1 Verification

• Phone or walk in with your referral/prescription to schedule an initial evaluation

• Submit insurance information and we will verify your benefits. It is our policy that you know your financial responsibility BEFORE you are treated. (Accepted insurance list)

• Fill out paperwork –the packet can be obtained in person, or printed from our website.       (click here to download the forms)

Step 2 Thorough Initial Evaluation

• Functional deficits are identified and therapy goals are set by you and a licensed therapist

• When possible, your therapist will attempt to instruct and issue you a written home exercise program

• Patient representative contacts you within 24-48 hours to introduce themselves and address questions or concerns

Step 3 Follow-up Visits

• Treatment program is progressed with the intent to make you independent with your home program

• Close supervision of treatment by the therapists to ensure proper form and maximum results

• Constant open line of communication to progress your treatment and educate you about your condition.   Therapists constantly asking you for feedback about what you are feeling during treatment

Step 4 Discharge

• Goals have been achieved, or partially achieved, with the understanding that continuation of the home program will deliver the desired results

• Patient has been progressed to a thorough and appropriate home program which is tailored to maintaining results and improving performance/quality of life

After your treatment is complete, you are welcome to contact us at any time and for any reason, including: a copy of your home treatment program, questions or concerns, referrals, general health information, etc. If we do not have the answer immediately, we will work diligently to find you a solution in the shortest amount of time.